Client Advisor

Location LondonEnglandUK
Type Full-Time
Seniority Entry-Level
Posted Mar 1, 2026
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Join Burberry in London as a Client Advisor, delivering luxury retail experiences. Ideal candidates will have a passion for fashion and proven sales expertise.

Overview

Burberry, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment that fosters creativity and professional growth. The brand is dedicated to sustainability and community engagement, positioning itself as a leader in the luxury fashion industry.

Role & Responsibilities

  • Meet and exceed individual and store sales targets and commercial KPIs.
  • Inspire clients through storytelling and passion for the Burberry brand.
  • Deliver luxury service with expertise in product, fashion, and styling.
  • Elevate the client experience by following the Client journey in-store.
  • Efficiently manage after-sales services and client follow-ups.
  • Contribute to store operations, maintaining high luxury standards.
  • Adhere to company policies and maintain visual standards.
  • Foster teamwork and a positive work environment.
  • Build and maintain meaningful relationships with clients.
  • Work by appointment to provide personalized services and promote client loyalty.
  • Capture new luxury clients to expand the client book.
  • Drive client retention through regular contact and follow-up.

Qualifications

  • Proven track record in delivering sales and exceeding targets.
  • Experience in clienteling.
  • Strong interest in fashion, art, and culture.
  • Good understanding of store retail operations and competitor products.
  • Experience working as part of a team.

Skills

Fluent in local language; English proficiency is desirable. Confidence, curiosity, conviction, and care. Energetic, proactive, and self-motivated. Detail-oriented and creative with a passion for selling. Impeccable presentation and communication skills. Results-driven with a commercial mindset. Flexible, collaborative, and adaptable approach.

Experience

Previous experience in a retail sales environment, particularly within luxury fashion, is required.

Benefits

Burberry offers a competitive benefits package, including opportunities for professional development and a supportive work environment.

Culture

Burberry's workplace culture is rooted in creativity and innovation, encouraging employees to bring diverse perspectives and skills to the table. The company values sustainability, community engagement, and a commitment to excellence, fostering a collaborative and inclusive atmosphere.