Client Advisor

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Location LondonEnglandUK
Type Full-time
Seniority Mid-Level
Posted Mar 1, 2026

Join Burberry in London as a Client Advisor. Drive sales and client engagement at the Regent Street flagship store. Apply now for this luxury retail opportunity.

Overview

Burberry, a quintessentially British luxury fashion house, is renowned for its innovation and craftsmanship since its inception in 1856. As part of the global luxury conglomerate, Burberry is committed to fostering creativity and sustainability while delivering exceptional experiences to its clientele. The brand is dedicated to nurturing talent and providing an environment where creative minds can thrive, contributing to its mission of redefining sustainable luxury and driving industry change.

Role & Responsibilities

  • Achieve and surpass individual and store sales targets and other commercial KPIs.
  • Inspire clients through storytelling and brand passion, fostering a deep appreciation for Burberry.
  • Deliver luxury service with expertise in product, fashion, and styling.
  • Guide clients through the Client journey to enhance their in-store experience, from initial impression to sale closure.
  • Efficiently manage after-sales services and client follow-ups.
  • Maintain high luxury standards in store operations, including product replenishment and inventory management.
  • Adhere to company policies and visual standards.
  • Cultivate teamwork and a positive work environment.
  • Build and nurture meaningful client relationships, promoting loyalty and repeat purchases.
  • Expand the client book with a focus on commercial objectives and client retention.

Qualifications

  • Proven track record in achieving sales and exceeding targets.
  • Experience in clienteling and building client relationships.
  • Strong interest in fashion, art, and culture.
  • Solid product knowledge and understanding of retail operations.
  • Familiarity with competitor products.

Skills

Fluency in local language; English proficiency is desirable. Additional language skills are advantageous. Confidence, curiosity, conviction, and care in client interactions. Team-oriented with strong communication and presentation skills. Energetic, proactive, and self-motivated. Detail-oriented with a creative flair for selling. Commercially driven with a results-oriented mindset. Flexible, collaborative, and adaptable.

Experience

Previous experience in a retail or luxury sales environment with a focus on client engagement and sales performance.

Benefits

Burberry offers a dynamic work environment with opportunities for professional growth and development. Employees are part of a brand that values creativity and sustainability, contributing to a positive impact on the community and industry.

Culture

Burberry fosters a culture of creativity, inclusivity, and sustainability. The brand is dedicated to being a force for good, championing diversity and driving industry change. Employees are encouraged to bring their unique perspectives and skills, contributing to a collaborative and innovative workplace.