Client Advisor

Location HounslowEnglandUK
Type Part-Time
Seniority Entry-Level
Posted Mar 1, 2026
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Join Burberry in Hounslow as a Client Advisor. This part-time role at Heathrow Airport T2 involves delivering exceptional client experiences and achieving sales targets in a luxury retail environment.

Overview

Burberry, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment that fosters creativity and professional growth. The brand is dedicated to sustainability and community engagement, making it a forward-thinking employer in the luxury sector.

Role & Responsibilities

  • Achieve and surpass individual and store sales targets and other commercial KPIs.
  • Inspire clients through storytelling and passion for the Burberry brand, fostering a desire and appreciation for its products.
  • Provide a luxury service with expert knowledge in product, fashion, and styling.
  • Elevate the client experience by ensuring a memorable initial impression and maintaining relationships post-sale.
  • Efficiently manage after-sales services and client follow-ups.
  • Contribute to store operations by upholding luxury standards, managing inventory, and maintaining visual standards.
  • Build and maintain meaningful client relationships, promoting loyalty and repeat purchases.
  • Capture new clients to expand the store's client book with a focus on commercial objectives.
  • Drive client retention through regular contact and follow-up on sales and requests.

Qualifications

  • Proven track record in achieving sales and exceeding targets.
  • Previous experience in clienteling.
  • Strong interest in fashion, art, and culture.
  • Comprehensive product knowledge and understanding of retail operations.
  • Familiarity with competitor products.

Skills

Fluency in the local language; proficiency in English is desirable. Additional language skills are advantageous. Confidence, curiosity, conviction, and care in client interactions. Energetic, proactive, and self-motivated. Detail-oriented with a passion for selling. Assertive with excellent presentation and communication skills. Results-driven with a commercial mindset. Flexible, collaborative, and adaptable.

Experience

Experience in a retail sales environment, particularly in luxury fashion, with a focus on client engagement and service.

Benefits

Burberry offers a supportive and inclusive work environment, opportunities for professional growth, and a commitment to sustainability and community engagement.

Culture

Burberry's culture is rooted in creativity and innovation, encouraging diverse perspectives and fostering a collaborative and inclusive atmosphere. The brand values sustainability and community involvement, aligning its operations with these principles.