Client Advisor

Location DubaiUAE
Type Full-Time
Seniority Entry-Level
Posted Mar 1, 2026
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Join Burberry in Dubai as a Client Advisor, offering full-time and part-time opportunities. Ideal for Emirati candidates passionate about luxury fashion, with a focus on client engagement and sales excellence.

Overview

Burberry, a quintessential British luxury brand renowned for its iconic trench coats and innovative designs, is a leader in the global fashion industry. As part of the esteemed Burberry Group, employees are immersed in a culture that values creativity, innovation, and excellence. The brand offers a dynamic work environment where individuals can thrive and contribute to the legacy of one of the world's most prestigious luxury fashion houses.

Role & Responsibilities

  • Establish and nurture strong relationships with clients through personalized attention and consistent follow-ups.
  • Expand and maintain a personal and store client book to drive loyalty and repeat business.
  • Conduct private appointments to enhance client engagement and increase sales.
  • Understand client preferences to assist in styling, wardrobe curation, and cross-selling.
  • Celebrate client milestones to foster engagement and retention.
  • Maintain accurate client records to ensure exceptional client experiences.
  • Achieve individual and store sales targets and commercial KPIs.
  • Deliver a luxury service experience informed by knowledge of Burberry's fashion, products, and heritage.
  • Guide clients through the complete Burberry journey, from initial contact to follow-up.
  • Provide efficient after-sales service to build long-term client loyalty.
  • Support store operations, including stock management, replenishment, and visual merchandising.
  • Contribute to a collaborative and inspiring team culture.

Qualifications

  • Minimum of 2 years in a client-focused role, preferably within luxury retail.
  • Proven track record of exceeding sales targets and delivering personalized client experiences.
  • Fluency in Arabic; proficiency in English is advantageous.
  • Strong understanding of retail operations, product knowledge, and competitor landscape.

Skills

Authentic, confident, and passionate about luxury fashion. Creative approach to selling and client engagement. Excellence in client interaction. Strong communication skills in Arabic; English is a plus. Curiosity and enthusiasm for fashion, art, and culture.

Experience

Minimum of 2 years in a client-focused role, ideally in luxury retail, with a proven track record in exceeding sales targets and delivering personalized client experiences.

Benefits

Employees benefit from working with one of the world's most prestigious luxury brands, gaining access to exclusive fashion, styling, and cultural experiences. The company offers a supportive, high-performing team environment that celebrates individuality, with opportunities for career development both in the UAE and internationally.

Culture

Burberry fosters a culture that celebrates creativity, individuality, and excellence. The workplace is dynamic and supportive, encouraging employees to thrive and contribute to the brand's legacy. The team environment is collaborative and inspiring, with a strong emphasis on personal and professional growth.