Training Coordinator

Location ShanghaiShanghaiChina
Type Full-Time
Seniority Mid-Level
Posted Mar 2, 2026
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Join Bulgari in Shanghai as a Training Coordinator, enhancing CA productivity and client experience in the luxury perfumes and cosmetics sector.

Overview

Bulgari, a distinguished name in the luxury perfumes and cosmetics sector, is renowned for its commitment to excellence and innovation. As part of a larger conglomerate, Bulgari benefits from a robust global presence and a rich heritage in luxury craftsmanship, offering employees a dynamic and prestigious work environment.

Role & Responsibilities

  • Support the training manager to achieve key objectives, including enhancing Customer Advisor (CA) productivity and improving client experience.
  • Ensure the execution of in-class, online, and field follow-ups through meticulous preparation and maintenance.
  • Compile training reports and gather feedback from all channels, conducting post-evaluation and monitoring the roll-out status of in-house training.
  • Collect feedback from all channels regarding in-class and field coaching to enhance training outcomes, and prepare monthly training reports for each direct and top indirect CA.
  • Monitor and evaluate the service, link sales, and new product performance of CAs to ensure continuous improvement.
  • Efficiently manage resources to maximize the impact of training initiatives across all channels, including training setup and documentation.
  • Maintain training materials, including training gifts and digital materials updates.

Qualifications

  • 3+ years of retail experience, particularly in sales-driven roles.

Skills

Strong retail management and sales skills. Excellent coaching and communication abilities. Self-driven with good learning agility and responsibility. Ability to work independently and collaboratively. Strong interest in the fragrance and retail industry. Willingness to work under pressure and travel.

Experience

A minimum of three years in a retail environment with a focus on sales.

Benefits

The position offers opportunities for professional growth and development within a prestigious luxury brand.

Culture

Bulgari fosters a culture of excellence, innovation, and collaboration, encouraging employees to thrive in a dynamic and prestigious environment. The company values creativity and dedication, offering a supportive atmosphere for professional growth.