Retail Sales Advisor
Buccellati Paris is hiring a Retail Sales Advisor (CDI) — permanent boutique role delivering luxury client service in Paris.
Overview
Buccellati is a distinguished Italian maison celebrated for its artisanal goldsmithing and high-jewellery craftsmanship, with an international network of boutiques. The brand emphasizes meticulous hand-finishing, heritage techniques and a discreet, service-oriented approach to clients, offering a boutique workplace environment where savoir-faire and luxury service excellence are paramount.
Role & Responsibilities
- Deliver exceptional, personalised service to a discerning clientele, cultivating long-term relationships and client loyalty.
- Achieve and exceed individual and boutique sales targets through proactive prospecting, clienteling and private appointments.
- Execute visual merchandising and window presentations to brand standards, ensuring the boutique environment reflects Buccellati’s aesthetic.
- Manage sales transactions, returns and after-sales service accurately using point-of-sale procedures and maintain client records.
- Support inventory control, stock reconciliation and receipt processing to safeguard merchandise and maintain showroom readiness.
- Participate in boutique events, trunk shows and VIP appointments; collaborate with the store team on promotional activities and client communications.
Qualifications
- Proven ability to deliver high-level customer service in a luxury retail environment.
- Professional presentation, discretion and the aptitude to engage High Net Worth Individuals.
- Excellent interpersonal and communication skills, with a strong emphasis on client confidentiality.
- Availability to work retail hours including evenings and weekends, and flexibility for private appointments.
- Right to work in France.
Skills
Experience
Approximately 2+ years of direct experience in luxury retail or jewellery sales, with demonstrable success selling to high-net-worth clients and managing private client appointments.
Education
Secondary education diploma; vocational training or certification in retail, sales or luxury hospitality is an advantage.
Culture
Buccellati fosters a culture rooted in artisanal craftsmanship and refined hospitality, where product knowledge and meticulous service are celebrated. The boutique environment values teamwork, discretion and a personalized approach to client care.