Administrative Assistant

Overview

Buccellati is an Italian maison renowned for its hand‑crafted high jewellery and silverware, celebrated for ornate workmanship and a distinctive textural aesthetic. Operating within the luxury sector, the brand combines artisanal ateliers with global retail boutiques and is part of an international luxury group, offering an environment that values heritage craftsmanship, discreet client service and meticulous attention to detail.

Role & Responsibilities

• Provide day‑to‑day administrative support to the Dubai boutique and local management, including correspondence, filing and record maintenance.
• Coordinate client appointments, follow up on enquiries and maintain accurate client records to ensure a seamless concierge experience for high‑net‑worth clientele.
• Manage calendar scheduling, internal communications and logistics for deliveries, repairs and atelier requests.
• Process orders, prepare documentation for sales transactions and assist with invoicing and basic financial reconciliation in coordination with regional finance.
• Liaise with suppliers, couriers and internal teams (sales, ateliers, after‑sales) to ensure timely fulfilment and compliance with boutique standards.
• Prepare reports, maintain inventory logs and support ad‑hoc projects such as events, previews and VIP visits.

Qualifications

• High school diploma required; post‑secondary qualification (business administration, hospitality or similar) preferred.
• Minimum 1–3 years of administrative experience; prior experience in luxury retail, jewellery or high‑service environments strongly preferred.
• Professional written and verbal communication skills in English; working knowledge of Arabic is advantageous in the Dubai market.
• Demonstrated discretion, confidentiality and polished client service when interacting with high‑profile customers.
• Excellent organisational skills, attention to detail, and the ability to prioritise competing tasks in a fast‑paced boutique setting.

Skills

Experience

1–3 years of administrative or concierge experience, preferably within luxury retail, jewellery, hospitality or a client‑facing environment.

Education

High school diploma required; associate degree or tertiary qualification in business administration, hospitality or a related field preferred.

Culture

Buccellati cultivates a workplace devoted to craftsmanship, refinement and personalised client relationships. The brand's culture emphasises precision, discretion and collaboration between retail teams and ateliers, offering employees proximity to artisanal practice and an international luxury clientele.