Store Manager
Join Brioni in Beijing as a Store Manager. Lead luxury retail operations, exceed sales targets, and manage a dynamic team. Part of the prestigious Kering Group.
Overview
Brioni, a distinguished Italian luxury menswear couture house founded in 1945, is renowned for its unparalleled craftsmanship and sophisticated designs. As part of the Kering Group, a global leader in luxury and lifestyle, Brioni offers an exclusive range of Su Misura garments, sartorial ready-to-wear collections, leather goods, footwear, and eyewear. With a global presence spanning Europe, Asia, and America, Brioni caters to a discerning clientele, including Hollywood elites, heads of state, and business leaders, through its boutiques and select specialty stores.
Role & Responsibilities
- Exceed sales targets set by the company by building and maintaining a strong client base.
- Analyze sales figures and CRM activity to develop immediate and long-range goal plans.
- Oversee in-store promotional displays and customer events.
- Maintain awareness of local and luxury market trends and monitor local competition activity.
- Build relationships with local and VIP clients.
- Showcase exemplary customer service and resolve customer situations diplomatically.
- Adhere to and reinforce the brand’s visual merchandising guidelines.
- Manage store operations effectively while minimizing costs, including headcount and operating costs.
- Lead and motivate staff by setting an exceptional example.
- Take ownership of the recruitment process, including sourcing candidates and conducting interviews.
- Conduct in-store training and coordinate the induction of new staff.
- Carry out yearly appraisals for all staff, providing constructive feedback and setting development objectives.
- Understand staff training needs and liaise with the HR Department to implement training.
- Regularly update staff on business performance and new initiatives.
- Coordinate rotas and overtime, ensuring appropriate cover for absences.
Qualifications
- Strong sales driving capability.
- Good team management skills.
- Proficiency in English, both spoken and written.
- Open, passionate, with excellent communication skills.
- Ability to work under pressure.
Skills
Experience
Proven experience in managing luxury retail operations, with a focus on achieving sales targets and team leadership.
Education
Bachelor's degree in Business Administration, Retail Management, or a related field preferred.
Benefits
Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.
Culture
Brioni fosters a culture of excellence, innovation, and elegance, where employees are encouraged to embody the brand's commitment to luxury and craftsmanship. The workplace is dynamic and collaborative, with a focus on personal and professional growth.