Store Manager
Join Brioni in Beijing as a Store Manager. Lead a luxury retail team, exceed sales targets, and enhance brand presence in a dynamic environment. Part of the Kering Group.
Overview
Brioni, established in Rome in 1945, stands as a paragon of Italian luxury menswear, renowned for its exquisite craftsmanship and sartorial elegance. As part of the esteemed Kering Group, a global leader in luxury and lifestyle brands, Brioni offers a prestigious work environment that values creativity, innovation, and excellence. The brand's global presence spans Europe, Asia, and America, with a clientele that includes Hollywood luminaries, heads of state, and business leaders.
Role & Responsibilities
- Exceed sales targets by building and maintaining a robust client base.
- Analyze sales figures and CRM activities to develop immediate and long-term goal plans.
- Oversee in-store promotional displays and customer events.
- Maintain awareness of local and luxury market trends and monitor competition.
- Build relationships with local and VIP clients.
- Ensure exemplary customer service and resolve customer issues diplomatically.
- Adhere to and reinforce the brand’s visual merchandising guidelines.
- Manage store upkeep and maintenance, addressing necessary building work and cleaning.
- Assist in managing store operations while minimizing costs.
- Lead and motivate staff by setting an exceptional example.
- Oversee the recruitment process, including sourcing candidates and conducting interviews.
- Coordinate in-store training and ensure staff knowledge meets high standards.
- Conduct annual staff appraisals and set individual development objectives.
- Understand staff training needs and liaise with HR to implement training.
- Regularly update staff on business performance and new initiatives.
- Coordinate staff schedules and monitor absences to ensure adequate coverage.
Qualifications
- Strong sales driving ability.
- Proficient team management skills.
- Fluency in English, both spoken and written.
- Open, passionate, with excellent communication skills.
- Ability to work under pressure.
Skills
Experience
Proven experience in luxury retail management with a focus on sales and team leadership.
Education
Bachelor's degree in Business Administration, Retail Management, or a related field preferred.
Benefits
Comprehensive benefits package including health insurance, employee discounts, and professional development opportunities.
Culture
Brioni fosters a culture of elegance, innovation, and excellence, where employees are encouraged to express their creativity and contribute to the brand's legacy of luxury. The workplace is dynamic and collaborative, with a strong emphasis on personal and professional growth.