Store Manager

Overview

Brioni, a distinguished name in luxury fashion, is part of the renowned Kering Group, a global leader in apparel and accessories. The company is celebrated for its commitment to excellence, innovation, and sustainability, offering a dynamic and enriching work environment for its employees. As an employer, Brioni fosters an atmosphere of creativity and collaboration, encouraging professional growth and development.

Role & Responsibilities

• Exceed sales targets by building and maintaining a strong client base.
• Analyze sales figures and CRM activities to develop short and long-term goals.
• Oversee in-store promotional displays and customer events.
• Maintain awareness of local and luxury market trends and monitor competition.
• Build relationships with local and VIP clients.
• Ensure store standards and customer care are exemplary.
• Resolve customer situations diplomatically while adhering to company policies.
• Reinforce the brand’s visual merchandising guidelines.
• Manage store upkeep and maintenance, including necessary repairs and cleaning.
• Oversee store operating budgets and minimize costs.
• Lead and motivate staff, setting an exceptional example.
• Manage recruitment, including sourcing candidates and conducting interviews.
• Conduct in-store training and coordinate staff inductions.
• Perform yearly appraisals and provide constructive feedback.
• Identify staff training needs and liaise with HR to implement solutions.
• Update staff on business performance and new initiatives.
• Coordinate staff rotas and manage absences to ensure appropriate coverage.

Qualifications

• Strong sales driving skills.
• Good team management skills.
• Proficiency in English, both spoken and written.
• Open, passionate, with excellent communication skills.
• Ability to work under pressure.

Skills

Experience

Proven experience in a management role within the luxury retail sector, with a focus on sales and team leadership.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Benefits

Competitive benefits package including health insurance, retirement plans, and employee discounts.

Culture

Brioni prides itself on a culture of innovation and excellence, where employees are encouraged to express their creativity and contribute to the brand's legacy. The work environment is collaborative and dynamic, with a strong emphasis on professional development and sustainability.