Sales Associate
Join Boucheron in Nagoya as a Sales Associate. Contribute to a prestigious brand known for excellence in jewelry and watchmaking, part of the Kering Group.
Overview
Founded in 1858 by Frédéric Boucheron, Maison Boucheron has evolved through four generations of direct descendants. As the first modern jeweler to open a boutique on the Place Vendôme, Boucheron continues to embody absolute excellence in jewelry, high jewelry, and watchmaking today. Known for its free-spirited and bold style, Boucheron consistently creates the classics of tomorrow. As part of the Kering Group, Boucheron benefits from the conglomerate's global reach and resources.
Role & Responsibilities
- Act as a brand ambassador, understanding company goals and missions to achieve individual sales targets.
- Deliver exceptional and unique brand experiences at all touchpoints to ensure high customer satisfaction.
- Master daily boutique operations and proactively propose improvements.
- Engage in customer service and sales activities, including operational tasks, customer management, and customer service reception.
- Achieve sales KPIs with annual sales exceeding 100 million yen.
- Consistently meet monthly sales targets through comprehensive product knowledge and excellent customer service.
- Master sales procedures including welcome, discovery, understanding, agreement, closing, and development.
- Approach customers based on their needs and purchasing motivations.
- Handle negotiations and complaints smoothly.
- Stay informed and share industry trends and competitor information.
- Maintain connections with clients and prospects, utilizing PCRM tools effectively.
- Understand and comply with all Maison and Group rules and operational policies.
- Participate actively in daily maintenance, inventory audits, price changes, and other operational tasks.
- Propose operational improvements proactively.
Qualifications
- Intellectual curiosity and passion for learning.
- Understanding of client needs.
- Ability to prioritize and make judgments.
- Adaptability to environmental changes (resilience).
- Multitasking ability.
Skills
Experience
Experience in luxury retail sales, preferably in jewelry or high-end fashion.
Benefits
Competitive benefits package including opportunities for professional development within the Kering Group.
Culture
Boucheron fosters a culture of excellence, creativity, and innovation. As part of the Kering Group, the brand offers a dynamic and supportive environment where employees are encouraged to develop their skills and grow their careers.