Sales Associate
Join Boucheron in Hong Kong as a Sales Associate. Leverage your expertise in luxury retail to deliver exceptional customer service and achieve sales targets.
Overview
Boucheron, a distinguished name in the luxury jewelry and watch industry, is part of the esteemed Kering Group, a global leader in luxury fashion. As an employer, Boucheron is renowned for its commitment to excellence, innovation, and the cultivation of talent within a dynamic and inclusive work environment. The brand offers a unique opportunity to work with exquisite products and to be part of a legacy that has shaped the luxury market for over a century.
Role & Responsibilities
- Serve as a brand ambassador, showcasing comprehensive knowledge of Boucheron's history, current product collections, and market trends.
- Deliver exceptional customer service and hospitality to all clientele.
- Achieve monthly and annual sales targets through proactive engagement with walk-in customers and the customer database, ensuring diligent follow-up.
- Maintain professional expertise in brand, product, and marketing activities.
- Assist in daily operations, including stock management and shop presentation.
- Develop and implement CRM strategies and practices.
- Process payments and manage cash and credit/debit card transactions.
- Conduct market intelligence by regularly updating competitor information.
- Participate in merchandising feedback to enhance brand exposure and customer attraction.
Qualifications
- Minimum of 3 years of retail frontline experience, preferably in the luxury jewelry and watch sector.
- Passion for luxury jewelry, with a positive and mature mindset.
- Ability to thrive in a dynamic, target-driven environment.
- Strong team player with excellent communication skills and a customer service orientation.
- Proficiency in Cantonese, English, and Mandarin.
- Immediate availability is preferred.
Skills
Experience
A minimum of three years of frontline retail experience, ideally within the luxury jewelry and watch industry.
Benefits
Employees enjoy a comprehensive benefits package, including opportunities for professional development, a supportive work environment, and the chance to work with a prestigious luxury brand.
Culture
Boucheron fosters a culture of elegance, innovation, and collaboration. The brand values diversity and inclusivity, creating a workplace where creativity and excellence are nurtured. Employees are encouraged to grow and contribute to the brand's legacy of luxury and sophistication.