Assistant Store Director
Join Boucheron in Beverly Hills as an Assistant Store Director. Oversee store operations and drive sales performance in a luxury retail environment. Competitive salary and benefits.
Overview
Boucheron, a distinguished name in the world of luxury jewelry and watchmaking, was founded by Frédéric Boucheron in 1858. The Maison has maintained its legacy of innovation and excellence through four generations, establishing itself as a pioneer on Place Vendôme. As part of a global luxury conglomerate, Boucheron offers a dynamic and prestigious work environment, committed to fostering creativity and excellence.
Role & Responsibilities
- Maintain store standards in accordance with the store manual procedure.
- Oversee all inbound and outbound flows of merchandise, including sales stock, after-sales, and PR products.
- Coordinate various PR requests such as award season, photoshoots, and celebrity dressing.
- Ensure meticulous adherence to end-of-day procedures for operational consistency and security.
- Report any theft or suspected theft by clients or employees immediately.
- Manage and process Purchase Requests (PR) and Purchase Orders (PO) in the system.
- Handle ad hoc assignments and projects.
- Drive the achievement of store’s sales and KPI targets.
- Develop and implement plans to maximize sales and meet or exceed goals.
- Serve as a role model to staff, demonstrating professional demeanor and disciplined work habits.
- Motivate the team and contribute to building client relationships.
- Ensure exceptional client experiences throughout all interactions.
- Provide a friendly environment with outstanding standards and solid product knowledge.
- Minimize client complaints through effective customer service.
- Ensure compliance with all policies and procedures through regular meetings and audits.
- Train and develop sales executives in all aspects of the business.
- Prepare and submit time schedules, approve payroll, and manage time-off requests.
- Lift, carry, and pull merchandise weighing up to 30 pounds.
- Stand for longer than 8 hours at a time.
Qualifications
- Bachelor’s Degree
- 3-5 years of retail supervisory experience, luxury is a plus
- Experience in retail operations, inventory control, and visual merchandising
- Excellent oral and written communication skills
- Ability to work a varied schedule, including weekends and holidays
Skills
Experience
3-5 years of retail supervisory experience, preferably in luxury retail.
Education
Bachelor’s Degree
Benefits
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Culture
Boucheron fosters a culture of innovation, creativity, and excellence. The company values its employees and encourages a collaborative and inclusive work environment where team members are empowered to contribute to the brand's legacy of luxury and craftsmanship.