Store Manager
Join Bottega Veneta in Manchester as a Store Manager at Selfridges Exchange. Lead a new team in luxury retail, driving sales and customer satisfaction.
Overview
Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality with its innovative craftsmanship since 1966. Originating from Vicenza, Italy, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, Bottega Veneta is committed to fostering creativity, inclusivity, and professional growth, offering a dynamic environment where diverse talents can thrive.
Role & Responsibilities
- Lead sales performance by actively engaging on the selling floor and driving customer satisfaction.
- Develop and execute action plans to achieve sales targets, P&L goals, and KPIs, ensuring alignment with HQ initiatives.
- Recruit, develop, motivate, and retain top talent, fostering a positive work environment and managing individual development.
- Build strong client relationships, oversee clientelling strategies, and ensure an exceptional luxury customer experience.
- Promote and uphold the brand culture, values, and qualitative standards internally and externally.
- Ensure the store environment, visual merchandising, and team behavior align with brand and corporate standards.
- Monitor market trends, competitors, and local business activity, sharing insights with staff and leadership.
- Provide clear, high-quality reporting and feedback to HQ and communicate key local insights to senior management.
- Oversee operational excellence, including administration, safety, legal compliance, inventory, and asset protection.
- Continuously challenge and optimize processes.
Qualifications
- Significant experience in luxury retail.
- Successful experience in a managerial position with a turnover of at least £6m.
- Strategic mindset and high sensitivity to customer experiences and loyalty.
Skills
Experience
Significant experience in luxury retail with successful managerial experience overseeing a turnover of at least £6m.
Benefits
Bottega Veneta offers a dynamic work environment with opportunities for professional growth and development, fostering creativity and innovation within the luxury fashion industry.
Culture
Bottega Veneta's philosophy emphasizes individuality and self-confidence, encouraging the expression of new ideas within a framework of professional freedom. As part of the Kering Group, the company is committed to social responsibility, Italian heritage, and nurturing diverse talents through collaboration and transparency.