Retail Supervisor

Overview

Bottega Veneta, a distinguished name in luxury fashion, is renowned for its innovative craftsmanship and commitment to individuality. As part of the Kering Group, a global leader in luxury, Bottega Veneta offers a unique blend of Italian heritage and contemporary vision. The brand provides an inclusive environment with exclusive products, fostering a culture that values creativity and diversity.

Role & Responsibilities

• Serve as a role model by achieving and surpassing monthly sales and KPI targets through client outreach and relationship building.
• Utilize the Bottega Veneta Client Journey and advanced selling techniques to enhance transaction value and customer satisfaction.
• Establish and maintain robust client relationships, updating client profiles regularly.
• Coach staff on the Client Journey principles, sharing feedback with management to improve sales floor performance.
• Perform Manager On Duty (MOD) shifts to ensure consistent client experiences and staff support.
• Educate team members on product knowledge and selling skills using available training resources.
• Contribute proactive ideas during management meetings to enhance daily operations.
• Prioritize tasks efficiently and manage time effectively in the store environment.
• Execute operational functions including store opening and closing, register management, and merchandise presentation.
• Ensure compliance with company policies and maintain a respectful and dignified environment for all associates.

Qualifications

• 3 - 5 years of retail sales or management experience in a luxury or customer service-related field.
• Proven ability to motivate and influence team members.
• Consistent track record of achieving sales goals and KPIs.
• Strong leadership skills and a team-oriented mindset.
• Excellent verbal and written communication skills.
• Polished and professional appearance.
• Ability to work flexible hours, including weekends and holidays.

Skills

Experience

3 - 5 years of experience in retail sales or management, preferably within a luxury environment.

Benefits

Opportunities for career development within a global luxury group, fostering internal mobility and leadership skills.

Culture

Bottega Veneta, as part of the Kering Group, champions a diverse and inclusive workplace culture that encourages talent expression and adaptation to a changing world. The company is committed to equal opportunity and values diversity in all its forms.