EMEA CRM Analyst Intern
Join Bottega Veneta in Milan as an EMEA CRM Analyst Intern. Contribute to CRM activities and gain experience in the luxury fashion industry with Kering.
Overview
Bottega Veneta, a distinguished brand under the Kering Group, has been inspiring individuality with its innovative craftsmanship since 1966. Rooted in Italian culture yet maintaining a global outlook, Bottega Veneta offers an inclusive brand experience with exclusive products. As part of the Kering Group, a global luxury conglomerate, the company is committed to fostering talent and promoting internal mobility, providing a stimulating environment for professional growth.
Role & Responsibilities
- Support the EMEA CRM team in implementing, enhancing, and maintaining CRM and engagement program activities.
- Conduct weekly, monthly, and quarterly report analysis to understand regional performance and share insights with subregions and local markets.
- Assist in coordinating events and initiatives, monitoring performance metrics such as ROI, conversion rates, and attendance.
- Coordinate the production of materials including newsletters, campaigns, and events, and prepare PowerPoint presentations for ad hoc requests.
- Maintain and update the customer database to generate detailed reports for CRM projects.
- Participate in store trainings with the EMEA CRM team to enhance communication with Store Managers regarding CRM activities.
- Collaborate with the subregion Client Development Manager on regional CRM implementation.
- Participate in regular meetings with Subregions/Country teams.
- Provide administrative support to the EMEA CRM team.
- Assist with data entry, maintenance, and updates for the CRM team.
Qualifications
- Currently enrolled in a Bachelor's or Master's degree program in Economics.
Skills
Experience
No prior experience required, but a passion for the luxury and sales/marketing fields is essential.
Education
Enrolled in a Bachelor's or Master's degree program in Economics.
Benefits
Opportunity to join a global luxury group with possibilities for learning and growth, fostering leadership skills in a stimulating environment.
Culture
Bottega Veneta, as part of the Kering Group, values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world. The company promotes a culture of inclusivity, encouraging employees to express their talents and reach their full potential in a fulfilling environment.