Client Advisor
Join Bottega Veneta in Singapore as a Client Advisor. Contribute to a luxury brand within the Kering Group, enhancing client relationships and achieving sales targets in a dynamic environment.
Overview
Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality with its innovative craftsmanship since 1966. Originating from Vicenza, Italy, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the esteemed Kering Group, Bottega Veneta offers a unique blend of inclusivity and exclusivity, providing a stimulating environment where creativity and craftsmanship thrive.
Role & Responsibilities
- Achieve monthly individual sales targets by embodying the brand and utilizing the Bottega Veneta approach to sales.
- Deliver an exceptional retail experience through effective initial contact, needs assessment, product storytelling, and superior after-sales service.
- Learn from the Store Manager and team to maximize business opportunities.
- Establish and maintain strong, trustful relationships with clients to exceed their expectations.
- Demonstrate energy and proactivity, seeking ways to improve results and solve problems.
- Collect customer feedback on collections and communicate it to the Store Manager.
- Gather information on competitor activities through visits and media analysis.
- Contribute to teamwork, adapt to different personalities, and support colleagues.
- Ensure the store's interior and exterior adhere to company standards.
Qualifications
- Minimum 2 years of relevant experience in the luxury retail industry.
- Possess initiative, meticulousness, and attention to detail.
- Demonstrate enthusiasm and passion for the brand and retail industry.
- Ability to work independently with minimal supervision.
- Prior experience in the luxury industry preferred but not mandatory.
- Proficiency in English and Chinese.
- Team player capable of performing in a fast-paced environment.
Skills
Experience
A minimum of 2 years of relevant experience in luxury retail is required.
Benefits
Kering offers a dynamic environment with opportunities for growth and talent development, fostering internal mobility and leadership skills.
Culture
Kering is committed to building a diverse workforce, valuing diversity in all its forms, and fostering an inclusive environment where talent can thrive. The company promotes a culture of creativity and leadership, encouraging employees to reach their full potential.