Client Advisor
Join Bottega Veneta in Shanghai as a Client Advisor. This role involves executing sales activities, providing exceptional customer service, and developing client relationships in a luxury retail environment.
Overview
Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality with its innovative craftsmanship since 1966. As part of the esteemed Kering Group, Bottega Veneta is rooted in Italian culture with a global outlook, offering an inclusive brand experience with exclusive products. The company is renowned for its commitment to creativity and quality, making it a prestigious employer in the luxury sector.
Role & Responsibilities
- Execute all in-store sales activities and provide high-quality customer service.
- Develop and maintain client relationships through effective sales techniques and after-sales service.
- Assist the store manager with various operational tasks.
- Utilize company strategies to achieve sales targets and maximize store potential.
- Foster a stable and harmonious team environment by sharing information and best practices.
- Collect and update client information for CRM and client book purposes.
- Maintain updated inventory information and ensure proper implementation of store transfer processes.
- Uphold the company's service values and standards consistently.
Qualifications
- Ability to establish long-term, positive relationships with clients from diverse backgrounds.
- Sales experience, preferably in the luxury sector.
- Excellent communication skills.
- Proven track record of driving significant business results.
- Ability to multitask in a fast-paced, challenging, and dynamic environment.
- Fluency in English is preferred.
Skills
Experience
Previous sales experience is required, with a preference for candidates with luxury industry experience.
Benefits
Bottega Veneta offers opportunities for growth and development within a prestigious brand, supported by Kering Group's commitment to talent mobility and leadership enhancement.
Culture
Bottega Veneta prides itself on a culture of excellence, creativity, and inclusivity. As part of the Kering Group, the company is committed to fostering a diverse workforce, believing that diversity in gender, age, nationality, culture, and beliefs enriches the workplace and empowers employees to reach their full potential.