Client Advisor
Join Bottega Veneta in San Francisco as a Client Advisor. Contribute to a luxury brand within the Kering Group, offering growth opportunities in a dynamic environment.
Overview
Bottega Veneta, a distinguished entity within the Kering Group, epitomizes the pinnacle of luxury fashion. Established in 1966 in Vicenza, Italy, the brand is renowned for its innovative craftsmanship and commitment to individuality. As part of the global luxury conglomerate Kering, Bottega Veneta offers employees unparalleled opportunities for growth and development within a dynamic and inclusive work environment.
Role & Responsibilities
- Achieve and surpass monthly sales targets and key performance indicators through client outreach and engagement.
- Cultivate new client relationships via appointments and consignments, and keep clients informed about new collections, in-store events, and brand initiatives.
- Utilize the Bottega Veneta Client Journey and advanced selling techniques to maximize transaction value and improve KPIs.
- Develop and maintain strong client relationships, ensuring client profiles are routinely updated.
- Maintain a high level of product knowledge across all collections using company-provided training resources.
- Assist with basic store operations, including opening and closing procedures, visual merchandising, and general maintenance.
- Adhere to all company policies and procedures.
- Foster a respectful and equitable work environment for all associates.
Qualifications
- 1-2 years of retail sales experience, preferably in a luxury environment.
- Proven ability to achieve and exceed sales goals and KPIs.
- Demonstrated ability to build and maintain a loyal client base.
- Genuine interest in fashion and awareness of industry trends.
- Strong work ethic and leadership skills.
- Excellent verbal and written communication skills.
- Polished and professional appearance.
- Ability to work flexible hours, including weekends and holidays.
- Physical ability to be mobile on the sales floor and lift packages regularly.
Skills
Experience
1-2 years of retail sales experience in a customer service-related field, with a preference for luxury retail experience.
Benefits
Comprehensive benefits package including opportunities for career advancement within the Kering Group.
Culture
Bottega Veneta fosters a culture of creativity and individuality, rooted in Italian craftsmanship with a global perspective. As part of the Kering Group, the brand is committed to diversity and inclusion, promoting a workplace where all employees can express their talents and achieve their full potential.