Client Advisor

Overview

Bottega Veneta, a distinguished name in luxury fashion since its inception in 1966 in Vicenza, Italy, is renowned for its individuality, innovation, and craftsmanship. As part of the esteemed Kering Group, Bottega Veneta combines Italian cultural roots with a global perspective, placing creativity at the forefront of its unique aesthetic. The brand is celebrated for its inclusive approach to exclusive products, offering a singular emotional and aesthetic experience.

Role & Responsibilities

• Achieve sales targets in alignment with company strategy and utilize sales techniques to maximize performance.
• Share best practices to foster a harmonious team environment.
• Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
• Regularly collect and update client information for CRM and Client Book.
• Ensure stock information is current and manage transfer requests accurately.
• Adhere to brand guidelines and processes.
• Embody the brand's service values consistently.

Qualifications

• Proven ability to build long-term relationships with diverse clients globally.
• Experienced Client Advisor with a background in luxury fashion, particularly in ready-to-wear.
• Excellent communication skills.
• Proactive in enhancing commercial performance.
• Capable of cross-selling across all product categories.
• Versatile with a passion for challenges.
• Fluent in French and English.

Skills

Experience

Previous experience as a Client Advisor in the luxury fashion industry, with a focus on ready-to-wear.

Benefits

Opportunity to work with a prestigious luxury brand in a dynamic and culturally rich environment.

Culture

Bottega Veneta fosters a culture of creativity and inclusivity, where individuality and craftsmanship are celebrated. The brand values innovation and maintains a global outlook, providing an enriching environment for its employees.