Client Advisor

Overview

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship. As part of the Kering Group, Bottega Veneta offers a unique blend of Italian heritage and global perspective, fostering creativity and exclusivity in its products.

Role & Responsibilities

• Achieve sales targets in alignment with company strategy and utilize sales techniques to maximize performance.
• Share best practices to foster a harmonious team environment.
• Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
• Regularly update client information for CRM and Client Book.
• Ensure stock information is current and manage transfer requests accurately.
• Adhere to brand guidelines and processes.
• Embody the brand's service values consistently.

Qualifications

• Proven ability to build long-term relationships with diverse clients.
• Experience as a Client Advisor, preferably in the luxury sector, with a sensitivity to the prêt-à-porter universe.
• Excellent communication skills.
• Proactive in improving commercial performance.
• Ability to perform cross-selling across product categories.
• Versatile and challenge-driven.

Skills

Experience

Experienced Client Advisor, ideally with a background in the luxury sector.

Culture

Bottega Veneta is celebrated for its inclusive environment and exclusive products, offering a workplace that values creativity and a singular aesthetic. The brand's Italian roots are complemented by a global outlook, making it a distinctive place to work.