Client Advisor

Overview

Bottega Veneta, a distinguished name in luxury fashion, has been synonymous with individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the esteemed Kering Group, Bottega Veneta is deeply rooted in Italian culture while maintaining a global perspective, placing creativity at the forefront of its ethos. The brand is renowned for its inclusive approach and exclusive products, offering a unique blend of emotion and singular aesthetics.

Role & Responsibilities

• Achieve sales targets in alignment with company strategy and utilize sales techniques to maximize performance.
• Share best practices to foster a harmonious team environment.
• Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
• Regularly collect and update client information for CRM and Client Book.
• Ensure stock information is current and manage transfer requests accurately.
• Adhere to brand guidelines and processes.
• Embody the brand's service values consistently.

Qualifications

• Proven ability to build long-term relationships with diverse clients globally.
• Experience as a Client Advisor, preferably in the luxury sector, with a sensitivity to the Ready-to-Wear segment.
• Excellent communication skills.
• Proactive in enhancing commercial performance.
• Ability to cross-sell across various product categories.
• Versatile and challenge-driven.
• Fluency in French and English.

Skills

Experience

Previous experience as a Client Advisor in the luxury fashion industry is preferred.

Benefits

The role offers the opportunity to work in a dynamic and prestigious environment, fostering professional growth and development within the luxury fashion industry.

Culture

Bottega Veneta prides itself on fostering a creative and inclusive workplace culture that values individuality and innovation. The brand encourages a collaborative environment where employees are empowered to contribute to the brand's legacy of excellence.