Client Advisor

Overview

Bottega Veneta, a distinguished name in the luxury fashion industry, has been a beacon of individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza, Italy. As part of the esteemed Kering Group, Bottega Veneta offers a unique blend of Italian heritage and a global perspective, fostering creativity and inclusivity while delivering exclusive products.

Role & Responsibilities

• Achieve sales targets in alignment with company strategy and utilize sales techniques to maximize performance.
• Share best practices to foster a harmonious team cohesion.
• Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
• Regularly collect and update client information for CRM and Client Book.
• Ensure stock information is current and manage transfer requests accurately.
• Adhere to brand guidelines and processes.
• Embody the brand's service values consistently.

Qualifications

• Proven ability to build long-term relationships with diverse clients globally.
• Experienced Client Advisor, ideally with a background in luxury and a sensitivity to the Ready-to-Wear sector.
• Excellent communication skills.
• Proactive in enhancing commercial performance.
• Capable of cross-selling across all product categories.
• Versatile and challenge-driven.
• Fluent in French and English.

Skills

Experience

Previous experience as a Client Advisor in the luxury sector, with a focus on Ready-to-Wear, is preferred.

Benefits

Competitive benefits package including opportunities for professional growth within the luxury fashion industry.

Culture

Bottega Veneta is renowned for its inclusive culture, where creativity and individuality are celebrated. The brand's commitment to innovation and craftsmanship creates an inspiring workplace that values both aesthetic excellence and emotional connection.