Client Advisor

Overview

Bottega Veneta, a distinguished name in luxury fashion, has been synonymous with individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the esteemed Kering Group, Bottega Veneta is deeply rooted in Italian culture while maintaining a global perspective, placing creativity at the forefront of its ethos. The brand is renowned for its inclusive approach and exclusive products, offering not just a unique aesthetic but also an emotional connection.

Role & Responsibilities

• Achieve sales targets in alignment with the company's strategy and employ sales techniques to maximize performance.
• Share best practices to foster a harmonious team cohesion.
• Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
• Regularly collect and update client information for CRM and Client Book.
• Ensure stock information is current and process transfer requests accurately.
• Adhere to brand guidelines and processes.
• Embody the brand's service values consistently.

Qualifications

• Proven ability to build long-term relationships with diverse clientele globally.
• Experienced Sales Associate, ideally with a background in luxury retail.
• Excellent communication skills.
• Proactive in enhancing commercial performance.
• Capable of cross-selling across various product categories.
• Versatile and challenge-oriented.
• Fluent in French and English.

Skills

Experience

Previous experience as a Sales Associate in the luxury sector is preferred.

Benefits

Part-time position with opportunities for professional growth within a prestigious luxury brand.

Culture

Bottega Veneta fosters a culture of creativity and inclusivity, encouraging employees to express individuality while upholding the brand's commitment to luxury and excellence. The workplace is dynamic and collaborative, with a focus on innovation and customer-centric service.