Client Advisor

Overview

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the Kering Group, Bottega Veneta maintains a global perspective while being deeply rooted in Italian culture, offering an inclusive environment with exclusive products. The brand is celebrated for its unique aesthetic and emotional resonance.

Role & Responsibilities

• Achieve sales targets in alignment with company strategy and utilize sales techniques to maximize performance.
• Share best practices to foster a harmonious team environment.
• Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
• Regularly collect and update client information for CRM and Client Book.
• Ensure stock information is current and manage transfer requests accurately.
• Adhere to brand guidelines and processes.
• Embody the brand's service values at all times.

Qualifications

• Proven ability to build long-term relationships with diverse clients globally.
• Experience as a Client Advisor, ideally within the luxury sector.
• Excellent communication skills.
• Proactive in enhancing commercial performance.
• Ability to cross-sell across all product categories.
• Versatile and challenge-driven.
• Fluent in French and English.

Skills

Experience

Previous experience as a Client Advisor in the luxury fashion industry is preferred.

Benefits

The position offers the opportunity to work within a prestigious luxury brand, fostering professional growth and development in a dynamic and inclusive environment.

Culture

Bottega Veneta is committed to fostering a culture of creativity and inclusivity, where individuality is celebrated, and innovation is encouraged. The workplace is characterized by a collaborative spirit and a dedication to maintaining the brand's esteemed reputation.