Client Advisor
Join Bottega Veneta in Montreal as a Client Advisor. Contribute to a global luxury brand, part of the Kering Group, in a role focused on client engagement and sales excellence.
Overview
Bottega Veneta, a distinguished name in luxury fashion, is part of the esteemed Kering Group, a global leader in apparel and accessories. Known for its innovative craftsmanship and Italian heritage, Bottega Veneta offers a unique blend of exclusivity and inclusivity, providing a stimulating environment for professional growth and creativity.
Role & Responsibilities
- Achieve and surpass monthly sales targets and KPIs through proactive client outreach and engagement.
- Develop new client relationships via appointments and consignments, and inform clients about new collections, in-store events, and brand initiatives.
- Utilize the Bottega Veneta Client Journey and advanced selling techniques to maximize transactions and enhance KPIs.
- Cultivate and maintain strong client relationships, updating client profiles regularly.
- Maintain a high level of product knowledge across all collections through continuous learning and training.
- Assist with store opening and closing procedures, including cycle counts and maintaining visual standards.
- Ensure compliance with company policies and procedures.
- Foster an inclusive environment where all associates are treated with dignity and respect.
Qualifications
- 1-2 years of retail sales experience, preferably in a luxury environment.
- Proven ability to achieve and exceed sales goals and KPIs.
- Demonstrated ability to build and maintain a loyal client base.
- Genuine interest in fashion and awareness of industry trends.
Skills
Experience
1-2 years of retail sales experience in a customer service-related field, preferably within the luxury sector.
Benefits
Opportunity to join a global luxury group with potential for career growth and development. Commitment to fostering internal mobility and leadership skills.
Culture
Bottega Veneta, under the Kering Group, champions diversity and inclusion, believing it enriches the workplace and fosters talent. The company promotes a dynamic and fulfilling work environment that encourages employees to reach their full potential.