Client Advisor
Bottega Veneta in Montreal is seeking a Client Advisor. Join a leading luxury brand within the Kering Group, offering growth opportunities in a diverse and inclusive environment.
Overview
Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality through innovative craftsmanship since its inception in 1966. Rooted in Italian culture, the brand maintains a global outlook, offering exclusive products that embody both a feeling and an aesthetic. As part of the Kering Group, Bottega Veneta benefits from the resources and support of a leading global luxury conglomerate, committed to fostering talent and promoting internal mobility.
Role & Responsibilities
- Achieve and surpass monthly sales goals and KPIs through proactive client outreach and development of new client relationships.
- Utilize the Bottega Veneta Client Journey and advanced selling techniques to maximize transactions and enhance KPIs.
- Establish and maintain strong client relationships, updating client profiles regularly.
- Maintain a learning attitude by seeking and receiving feedback from colleagues and management.
- Sustain a high level of product knowledge on all collections through company-provided training resources.
- Assist with basic store operations, including opening and closing procedures, visual standards maintenance, and compliance with company policies.
- Foster a respectful and dignified environment for all associates.
Qualifications
- 1-2 years of retail sales experience in a customer service-related field, preferably in a luxury environment.
- Proven ability to achieve and exceed sales goals and KPIs.
- Demonstrated ability to build and maintain a loyal client following.
- Genuine interest in fashion and awareness of industry trends.
- Strong work ethic, leadership skills, and team orientation.
- Excellent verbal and written communication skills.
- Polished and well-groomed appearance.
- Ability to be mobile on the sales floor for extended periods.
- Availability for closing shifts, Saturdays, Sundays, annual inventory, and the entire holiday season.
- Ability to climb a ladder and lift packages weighing 5-8 lbs.
Skills
Experience
1-2 years of retail sales experience in a customer service-related field, preferably within the luxury sector.
Benefits
Joining Bottega Veneta offers the opportunity to be part of a global luxury group with endless possibilities for learning and growth. The company is committed to talent development and internal mobility, providing a stimulating and fulfilling workplace environment.
Culture
Bottega Veneta, as part of the Kering Group, champions diversity in all its forms, enriching the workplace and fostering talent. The company promotes a culture of inclusivity, leadership development, and adaptability, ensuring a dynamic and supportive environment for all employees.