Client Advisor
Join Bottega Veneta in Miami as a Client Advisor. This role involves achieving sales targets, building client relationships, and contributing to the brand's luxury retail success. Located in the vibrant Miami Design District.
Overview
Bottega Veneta, a distinguished name in luxury fashion, is part of the esteemed Kering Group, a global leader in luxury goods. Renowned for its innovative craftsmanship and commitment to creativity, Bottega Veneta offers a dynamic and inclusive work environment rooted in Italian culture with a global perspective. The brand is dedicated to fostering talent and promoting internal mobility within its diverse workforce.
Role & Responsibilities
- Achieve and surpass monthly sales targets and key performance indicators through proactive client outreach and development.
- Utilize the Bottega Veneta Client Journey and advanced selling techniques to maximize transaction value and enhance customer experience.
- Cultivate and maintain strong client relationships, ensuring accurate and up-to-date client profile records.
- Engage in continuous learning and feedback from peers and management to enhance personal and professional growth.
- Maintain comprehensive product knowledge across all collections through available training resources.
- Support store operations by assisting in opening and closing procedures, maintaining visual standards, and ensuring compliance with company policies.
- Foster a respectful and equitable work environment for all associates.
Qualifications
- 1-2 years of retail sales experience, preferably in a luxury setting.
- Proven track record of meeting and exceeding sales goals and KPIs.
- Demonstrated ability to build and maintain a loyal client base.
- Genuine interest in fashion and awareness of industry trends.
- Strong work ethic, leadership abilities, and team-oriented mindset.
- Excellent verbal and written communication skills.
- Polished and professional appearance.
Skills
Experience
1-2 years of retail sales experience in a customer service-related field, preferably within the luxury sector.
Benefits
Bottega Veneta offers a stimulating and fulfilling workplace environment with opportunities for professional growth and development within the Kering Group. The company is committed to diversity and inclusion, providing a platform for employees to express their talents and reach their full potential.
Culture
Bottega Veneta fosters a culture of creativity and individuality, rooted in Italian craftsmanship with a global outlook. The brand values diversity in all its forms and is committed to creating an inclusive environment where employees can thrive and contribute to the brand's legacy of excellence.