Client Advisor
Join Bottega Veneta at Harrods in London as a Client Advisor. Be part of the Kering Group, offering luxury fashion expertise and client relationship building in a dynamic environment.
Overview
Bottega Veneta, a distinguished brand under the Kering Group, has been a beacon of creativity and individuality since its inception in 1966. With its roots in the rich Italian culture of Vicenza, Bottega Veneta combines a global perspective with exclusive products, offering an inclusive brand experience. As part of the Kering Group, renowned for its commitment to luxury and innovation, employees are provided with a platform for growth and development within a stimulating and fulfilling work environment.
Role & Responsibilities
- Advise clients on collections and build strong relationships to create personalized and memorable experiences.
- Meet sales targets and key performance indicators (KPIs) effectively.
- Understand and communicate luxury fashion trends and collections.
- Create an engaging and emotional client experience aligned with Bottega Veneta’s Client Journey.
- Embrace clienteling culture by fostering long-term relationships with clients.
- Style ready-to-wear, shoes, and accessories collections tailored to client needs.
- Utilize various sales channels and new technologies to enhance client interaction.
- Support colleagues and contribute positively to team dynamics.
- Adhere to company policies, procedures, and guidelines.
Qualifications
- Proactive and flexible with the ability to generate useful ideas.
- Goal-oriented with a proven track record of meeting KPIs and closing sales.
- Understanding of luxury fashion and current trends.
- Ability to create engaging client experiences and build strong relationships.
Skills
Experience
Previous experience in luxury retail or a similar client-facing role is required.
Benefits
Employees benefit from opportunities for talent development and internal mobility within the Kering Group, fostering leadership skills in a diverse and inclusive workplace.
Culture
Bottega Veneta, as part of the Kering Group, promotes a culture of diversity and inclusion, valuing individuality and creativity. The workplace is dynamic and supportive, encouraging employees to reach their full potential in a collaborative environment.