Client Advisor
Join Bottega Veneta in Johor Bahru as a Client Advisor. Contribute to a global luxury brand, part of the Kering Group, in a dynamic and inclusive environment.
Overview
Bottega Veneta, a distinguished name in luxury fashion since 1966, is renowned for its innovative craftsmanship and commitment to individuality. As part of the esteemed Kering Group, Bottega Veneta offers a global perspective rooted in Italian culture, providing an inclusive environment with exclusive products. Kering is a leading luxury conglomerate that values talent development and diversity, fostering a stimulating workplace where employees can thrive.
Role & Responsibilities
- Achieve monthly individual sales targets by embodying the brand and utilizing the Bottega Veneta sales approach.
- Deliver a memorable retail experience through effective client engagement, needs assessment, and exceptional after-sales service.
- Learn from the Store Manager and team to maximize business opportunities.
- Establish and nurture strong, trustful relationships with clients to exceed their expectations.
- Demonstrate proactive problem-solving and continuous improvement in sales performance.
- Collect customer feedback on collections and communicate insights to the Store Manager.
- Gather information on competitor activity through various channels.
- Contribute to teamwork, adapt to different personalities, and provide and seek support from colleagues.
- Ensure the store's interior and exterior are maintained to company standards.
Qualifications
- Minimum 2 years of relevant experience in the luxury retail industry.
- Initiative, meticulousness, and attention to detail.
- Enthusiasm and passion for the brand and retail industry.
- Ability to work independently with minimal supervision.
- Prior experience in the luxury industry preferred but not mandatory.
- Proficiency in English and Chinese.
- Team player with the ability to perform in a fast-paced environment.
Skills
Experience
A minimum of 2 years in luxury retail, demonstrating a track record of achieving sales targets and building client relationships.
Benefits
As part of the Kering Group, employees benefit from a commitment to talent development, internal mobility, and a diverse, inclusive workplace.
Culture
Bottega Veneta, under the Kering Group, fosters a culture of creativity, individuality, and inclusivity. The company values diversity in all its forms and promotes a dynamic environment where employees can express their talents and grow professionally.