Client Advisor
Join Bottega Veneta in Johor Bahru as a Client Advisor. Contribute to a global luxury brand within the Kering Group, offering growth and development opportunities in a diverse and inclusive environment.
Overview
Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality with innovative craftsmanship since 1966. Rooted in Italian culture and born in Vicenza, the brand maintains a global outlook while offering exclusive products. As part of the esteemed Kering Group, Bottega Veneta provides a stimulating environment that fosters talent development and internal mobility.
Role & Responsibilities
- Achieve monthly individual sales targets by embodying the brand and utilizing the Bottega Veneta sales approach.
- Deliver a memorable retail experience through effective initial contact, needs assessment, product presentation, and excellent after-sales service.
- Learn from the Store Manager and team to maximize business opportunities.
- Establish and nurture strong, trustful relationships with clients to exceed their expectations.
- Perform proactively with energy, actively seeking ways to improve results and solve problems.
- Collect customer feedback on collections and provide it to the Store Manager.
- Gather information on competitor activity through visits and media analysis.
- Contribute to teamwork, adapt to different personalities, and provide and seek support from colleagues.
- Ensure the store's interior and exterior are maintained to company standards.
Qualifications
- Minimum 2 years of relevant experience in the luxury retail industry.
- Possess initiative, meticulousness, and attention to detail.
- Demonstrate enthusiasm and passion for the brand and retail industry.
- Ability to work independently with minimal supervision.
- Prior experience in the luxury industry preferred but not mandatory.
- Ability to communicate in English and Chinese.
- Team player with the ability to perform in a fast-paced environment.
Skills
Experience
A minimum of 2 years of relevant experience in the luxury retail industry is required.
Benefits
The role offers the opportunity to join a global luxury group with endless possibilities for learning and growth. Kering is committed to talent development and fostering internal mobility within a stimulating and fulfilling workplace environment.
Culture
Kering values diversity in all its forms and believes it enriches the workplace. The company promotes a culture of inclusion, encouraging employees to express their talents individually and collectively, and is committed to being an Equal Opportunity Employer.