Client Advisor
Join Bottega Veneta in Guadalajara as a Client Advisor. Contribute to a luxury brand renowned for its craftsmanship and individuality. Part of the Kering Group, offering growth and diversity.
Overview
Bottega Veneta, a distinguished name in luxury fashion, is renowned for its innovative craftsmanship and commitment to individuality since its inception in 1966. Rooted in Italian culture, the brand maintains a global outlook, offering exclusive products that embody both aesthetic and emotional resonance. As part of the esteemed Kering Group, Bottega Veneta provides a dynamic and inclusive work environment, fostering talent development and internal mobility.
Role & Responsibilities
- Achieve and surpass monthly sales targets and key performance indicators through proactive client outreach and engagement.
- Utilize the Bottega Veneta Client Journey and advanced selling techniques to optimize transaction value and enhance customer experience.
- Cultivate and maintain robust relationships with clients, ensuring accurate and up-to-date client profile records.
- Demonstrate a commitment to continuous learning by actively seeking feedback and engaging in training opportunities.
- Maintain comprehensive product knowledge across all collections, leveraging company-provided resources.
- Assist with store operations, including opening and closing procedures, visual merchandising, and adherence to company policies.
- Foster a respectful and equitable work environment for all associates.
Qualifications
- 1-2 years of retail sales experience in a customer service-oriented field, preferably within the luxury sector.
- Proven track record of achieving and exceeding sales goals and KPIs.
- Ability to build and sustain a loyal client base.
- Genuine interest in fashion and awareness of industry trends.
- Strong work ethic, leadership qualities, and team orientation.
Skills
Experience
1-2 years of experience in retail sales, ideally within a luxury environment.
Benefits
Opportunity to join a global luxury group with a focus on talent development and internal mobility. Inclusive workplace culture that values diversity and fosters professional growth.
Culture
Bottega Veneta, under the Kering umbrella, champions a workplace culture that values diversity in all its forms, fostering an environment where talent can thrive. The company promotes leadership and personal development, ensuring a stimulating and fulfilling professional experience.