Client Advisor

Overview

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the Kering Group, Bottega Veneta embodies Italian cultural heritage while maintaining a global perspective, placing creativity at the forefront of its operations. The brand is celebrated for its inclusive environment and exclusive products, offering a unique blend of emotion and singular aesthetics.

Role & Responsibilities

• Achieve sales targets in alignment with company strategy and employ sales techniques to maximize performance.
• Share best practices to foster a harmonious team cohesion.
• Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
• Regularly collect and update client information for CRM and Client Book.
• Ensure stock information is current and manage transfer requests accurately.
• Adhere to brand guidelines and ensure compliance with processes.
• Embody the brand's service values consistently.

Qualifications

• Proven ability to build long-term relationships with diverse clientele globally.
• Experienced Client Advisor, preferably with a background in luxury fashion and a keen interest in ready-to-wear.
• Exceptional communication skills.
• Proactive in proposing commercial performance improvements.
• Capable of cross-selling across all product categories.
• Versatile with a passion for challenges.
• Proficient in French and English.

Skills

Experience

Previous experience as a Client Advisor in the luxury sector is preferred.

Benefits

Opportunity to work with a prestigious luxury brand, fostering professional growth in a dynamic and inclusive environment.

Culture

Bottega Veneta fosters a culture of creativity and individuality, encouraging innovation and craftsmanship. The brand values inclusivity and offers a supportive environment where employees can thrive and contribute to its global success.