Client Advisor
Join Bottega Veneta in Cancun as a Client Advisor. Contribute to a leading luxury brand within the Kering Group, fostering client relationships and achieving sales goals in a dynamic environment.
Overview
Bottega Veneta, a distinguished name in luxury fashion, is renowned for its exceptional craftsmanship and innovative designs. As part of the Kering Group, a global luxury conglomerate, Bottega Veneta offers a dynamic environment where creativity and individuality are celebrated. Employees are encouraged to develop their talents within a supportive and inclusive workplace, reflecting the brand's commitment to excellence and diversity.
Role & Responsibilities
- Achieve and surpass monthly sales targets and KPIs through proactive client engagement, including client outreach, appointments, and consignments.
- Utilize the Bottega Veneta Client Journey and advanced selling techniques such as cross-selling and upselling to enhance transaction value.
- Cultivate and maintain strong client relationships, ensuring client profiles are regularly updated.
- Engage in continuous learning by seeking feedback from colleagues and management.
- Maintain comprehensive product knowledge across all collections through available training resources.
- Assist with store operations, including opening and closing procedures, visual merchandising, and adherence to company policies.
- Foster a respectful and equitable work environment for all associates.
Qualifications
- 1-2 years of retail sales experience, preferably in a luxury environment.
- Proven ability to meet and exceed sales goals and KPIs.
- Demonstrated ability to build and maintain a loyal client base.
- Genuine interest in fashion and awareness of industry trends.
- Strong work ethic, leadership qualities, and team orientation.
- Excellent verbal and written communication skills.
- Polished and professional appearance.
Skills
Experience
1-2 years of retail sales experience, ideally within the luxury sector.
Benefits
The position offers opportunities for professional growth within the Kering Group, fostering talent development and internal mobility. Employees benefit from a stimulating and supportive work environment.
Culture
Bottega Veneta, under the Kering Group, promotes a culture of creativity, individuality, and inclusivity. The workplace is designed to be stimulating and fulfilling, encouraging employees to reach their full potential while embracing diversity in all its forms.