Client Advisor
Join Bottega Veneta in Cancun as a Client Advisor. Contribute to a luxury brand with a global reach, part of the Kering Group. Embrace a dynamic role in a stimulating environment.
Overview
Bottega Veneta, a distinguished name in luxury fashion, is renowned for its commitment to innovative craftsmanship and inspiring individuality since its inception in 1966. As part of the Kering Group, a global luxury conglomerate, Bottega Veneta offers a unique blend of Italian cultural heritage and a modern global perspective. The brand is dedicated to fostering an inclusive environment while delivering exclusive products that resonate with a sophisticated clientele.
Role & Responsibilities
- Achieve and surpass monthly sales targets and key performance indicators through proactive client engagement, including outreach and appointment setting.
- Utilize the Bottega Veneta Client Journey and advanced selling techniques such as cross-selling and upselling to enhance transaction value and close sales.
- Cultivate and maintain robust relationships with clients, ensuring client profile records are consistently updated.
- Embrace a learning mindset by actively seeking and incorporating feedback from peers and management.
- Maintain comprehensive product knowledge across all collections through available training resources.
- Assist with basic store operations, including opening and closing procedures, visual merchandising, and general maintenance.
- Ensure compliance with all company policies and procedures.
- Foster a respectful and equitable work environment for all associates.
Qualifications
- 1-2 years of retail sales experience, preferably in a luxury environment.
- Proven ability to meet and exceed sales goals and KPIs.
- Demonstrated ability to build and maintain a loyal client base.
- Genuine interest in fashion and awareness of industry trends.
- Strong work ethic, leadership capabilities, and team-oriented mindset.
Skills
Experience
1-2 years of retail sales experience, ideally in a luxury setting.
Benefits
Opportunity to join a global luxury group with a focus on talent development and internal mobility. A stimulating and fulfilling workplace environment that encourages leadership and personal growth.
Culture
Bottega Veneta, as part of the Kering Group, is committed to creating a diverse and inclusive workplace. The company values diversity in all its forms, believing it enriches the workplace and enhances the ability to adapt to a changing world. Employees are encouraged to express their talents in a supportive environment that promotes growth and leadership.