Client Advisor

Overview

Bottega Veneta, a prestigious brand under the Kering Group, has been inspiring individuality with its innovative craftsmanship since 1966. Rooted in Italian culture and born in Vicenza, the house maintains a global outlook, offering exclusive products while fostering an inclusive environment. As part of the Kering Group, Bottega Veneta benefits from the resources and vision of a leading global luxury group, committed to talent development and internal mobility.

Role & Responsibilities

• Achieve and surpass monthly sales targets and KPIs through client outreach and development of new client relationships via appointments and consignments.
• Inform clients of new collection deliveries, in-store events, and brand initiatives.
• Utilize the Bottega Veneta Client Journey and other selling techniques to maximize transactions and improve KPIs.
• Establish and maintain strong client relationships, updating and maintaining client profile records regularly.
• Maintain a high level of product knowledge on all collections using company-provided training resources.
• Assist with basic store opening and closing procedures, including cycle counts and visual standards maintenance.
• Comply with all company policies and procedures.
• Foster an environment of fairness, dignity, and respect among all associates.

Qualifications

• 1-2 years of retail sales experience in a customer service-related field, preferably in luxury.
• Proven ability to achieve and exceed sales goals and KPIs.
• Demonstrated ability to build and maintain a loyal client following.
• Genuine interest in fashion and industry trends.
• Strong work ethic, leadership skills, and team-oriented mindset.

Skills

Experience

1-2 years of previous retail sales experience, preferably in a luxury environment.

Benefits

Opportunity to join a global luxury group with endless possibilities for learning and growth. Commitment to fostering internal mobility and talent development.

Culture

Bottega Veneta, as part of the Kering Group, promotes a stimulating and fulfilling workplace environment where leadership skills are valued and every employee is encouraged to reach their full potential. The company is dedicated to building a diverse workforce, embracing diversity in all its forms, and fostering adaptability in a changing world.