Client Advisor
Join Bottega Veneta in Beijing as a Client Advisor, part of the esteemed Kering group, offering luxury fashion expertise and customer relationship management.
Overview
Bottega Veneta, a distinguished name in luxury fashion, is renowned for its exceptional Italian craftsmanship and innovative approach to luxury. As part of the global luxury conglomerate Kering, Bottega Veneta is committed to sustainable practices and fostering a creative environment where employees can thrive and reach their full potential.
Role & Responsibilities
- Execute all in-store sales activities and provide high-quality customer service.
- Develop and maintain client relationships through effective sales and after-sales service.
- Assist the store manager in various operational tasks to ensure smooth store operations.
- Utilize effective sales techniques to achieve sales targets and maximize the store's commercial potential.
- Foster a stable and harmonious team by sharing information and best practices.
- Collect and update client information for customer relationship management and client book usage.
- Maintain updated inventory information and ensure correct implementation of store transfer processes.
- Uphold the company's service values and standards at all times.
Qualifications
- Ability to establish long-term relationships with clients from diverse backgrounds.
- Previous sales experience, with a preference for experience in the luxury industry.
- Excellent communication skills.
- Proven track record of achieving significant business results.
- Ability to multitask in a fast-paced, challenging, and dynamic work environment.
- Fluency in English is preferred.
Skills
Experience
Previous sales experience is required, with a preference for those with luxury industry experience.
Benefits
Opportunities for growth and development within Kering's talent development initiatives, fostering internal mobility and leadership enhancement.
Culture
Bottega Veneta, under the auspices of Kering, champions a diverse and inclusive workplace, valuing differences in gender, age, nationality, culture, and beliefs. This diversity enriches the work environment and empowers employees to harness their individual talents and collective wisdom, preparing them to face future challenges.