Client Advisor
Join Bottega Veneta in Bal Harbour as a Client Advisor, contributing to the luxury brand's success within the global Kering Group. Embrace a dynamic role in a stimulating environment.
Overview
Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality with its innovative craftsmanship since 1966. Originating from Vicenza, Italy, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, a global luxury conglomerate, Bottega Veneta offers an inclusive brand experience with exclusive products, embodying both a unique aesthetic and a profound emotional connection.
Role & Responsibilities
- Achieve and surpass monthly sales targets and key performance indicators through proactive client outreach and development of new clientele via appointments and consignments.
- Inform clients about new collection deliveries, in-store events, and relevant brand initiatives.
- Utilize the Bottega Veneta Client Journey and other advanced selling techniques to maximize transaction value and improve sales metrics.
- Establish and maintain strong client relationships, updating and managing client profile records regularly.
- Maintain a high level of product knowledge across all collections, leveraging company-provided training resources.
- Assist with basic store operations, including opening and closing procedures, cycle counts, and maintaining visual standards.
- Ensure compliance with all company policies and procedures.
- Foster a respectful and dignified work environment for all associates.
Qualifications
- 1-2 years of retail sales experience in a customer service-oriented field, preferably within a luxury environment.
- Proven ability to consistently achieve and exceed sales goals and KPIs.
- Demonstrated ability to build and maintain a loyal client following.
- Genuine interest in fashion and awareness of industry trends.
- Strong work ethic, leadership skills, and high energy level.
Skills
Experience
1-2 years of previous retail sales experience in a luxury or customer service-related field.
Benefits
The position offers opportunities for career growth within the global Kering Group, emphasizing talent development and internal mobility. Employees benefit from a stimulating and fulfilling workplace environment.
Culture
Bottega Veneta, under the Kering Group, is committed to fostering a diverse workforce. The company values diversity in all its forms, believing it enriches the workplace and enhances adaptability in a changing world. As an Equal Opportunity Employer, Bottega Veneta welcomes applications from all qualified candidates, regardless of background.