Operations Associate

Overview

Berluti, a distinguished member of the LVMH Group, stands as the sole men's Maison within this luxury conglomerate. Founded in Paris in 1895, Berluti has sustained its legacy through four generations, epitomizing excellence in craftsmanship, particularly in footwear and leather goods. The Maison has expanded its offerings to include ready-to-wear collections, embodying an innovative lifestyle while preserving its rich heritage. As an employer, Berluti is committed to fostering an inclusive environment, celebrating diversity, and providing equal opportunities for all employees.

Role & Responsibilities

• Accurately receive, check, and process incoming merchandise, ensuring proper placement into stock.
• Assist in the preparation and packing of stock goods for returns, transfers, and rebalances, ensuring correct documentation.
• Maintain the organization and presentation of stock areas, addressing any discrepancies.
• Collaborate with the Stock Manager and couriers to ensure smooth shipment flows.
• Assist with e-commerce tasks, including preparing items for transfer and validating pickings.
• Process and track items for repair or after-sales service, ensuring timely dispatch and communication with client advisors.
• Ensure accurate picking and packing of e-commerce orders, adhering to brand standards.
• Coordinate with shipping platforms for timely dispatch and tracking of orders.
• Prepare product shipments for quality returns, following established procedures.
• Receive and store operational supplies, monitoring stock levels and reporting needs to management.
• Participate in monthly and yearly stock counts, ensuring accurate documentation and audit readiness.
• Provide occasional floor coverage and assist the sales team during peak periods.

Qualifications

• 1-3 years of experience in retail stock or a similar operations role, preferably within a luxury retail environment.

Skills

Experience

Minimum 3 years of experience in a related field, preferably within the luxury retail sector.

Benefits

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and two retirement plans with employer contributions.

Culture

Berluti fosters a workplace culture that values diversity and inclusivity, encouraging employees to thrive in an environment that respects individuality and promotes equal opportunities. The company places a strong emphasis on craftsmanship and innovation, aligning with the broader values of the LVMH Group.