Sales & Education Manager

Overview

Benefit Cosmetics is a San Francisco–born prestige beauty brand within the LVMH group, celebrated for its playful storytelling and leadership in brow and instant-beauty solutions. The brand combines a retail-first mentality with strong consumer marketing and international distribution across multiple markets.

Role & Responsibilities

• Deliver monthly and annual sales targets across all physical retail doors and drive comparable-store growth above market rates.
• Own execution of the promotional calendar in collaboration with marketing to maximise sell-through and campaign ROI in-store.
• Manage inventory priorities to ensure top SKUs (those delivering ~80% of sales) remain in stock, coordinating closely with inventory and supply teams.
• Lead, coach and develop field supervisors and counter teams through on-counter coaching, MJSF tools and tailored action plans.
• Recruit, onboard and retain field staff; ensure all counters are staffed with the right talent and compliant with retailer hiring processes.
• Build and sustain strong retailer and mall-operations relationships to protect brand standards and commercial opportunities.
• Oversee store operations including POS functionality, uniform standards, replenishment of collateral and escalation of issues to IT or suppliers.
• Monitor market and competitor activity, produce monthly reports highlighting achievements and opportunities, and adapt plans accordingly.

Qualifications

• University degree or equivalent academic qualification.
• Successful completion of Benefit’s assessment centre (presentation and analytical test) is required.
• Proven sales and service track record in prestige or multi-brand beauty retail.
• Experience managing field teams across multiple retail doors; experience in retailers such as Sephora, Nykaa or similar preferred.
• Fluent English (spoken, written and read).
• Strong numerical literacy with the ability to read and analyse sales data.
• Excellent communication, leadership and interpersonal skills.
• Willingness to work flexible hours and travel (approx. 6+ times per year).

Skills

Experience

Minimum 5 years of relevant experience, with a strong preference for candidates who have managed field teams and delivered sales in multi-brand beauty retail environments.

Education

University degree or equivalent.

Culture

Benefit combines a fast-moving, consumer-centric retail culture with the resources and standards of the LVMH family. The workplace emphasises creativity, training and measurable commercial performance, rewarding leadership that delivers both sales and elevated client experiences.