Retail Account Manager

Seniority Mid-Level
Posted Mar 6, 2026

Join Benefit Cosmetics in Naples, USA, as a Retail Account Manager. Drive sales and manage accounts in a dynamic beauty environment.

Overview

Benefit Cosmetics, part of the LVMH Moët Hennessy Louis Vuitton conglomerate, is a renowned leader in the beauty industry, celebrated for its innovative products and playful branding. As an employer, Benefit offers a dynamic work environment that encourages creativity and growth, fostering a culture where employees are empowered to excel and contribute to the brand's global success.

Role & Responsibilities

  • Drive and achieve retail sales and service results in assigned locations and accounts.
  • Manage budgets and build relationships with key business partners.
  • Develop and train teams to deliver outstanding customer service.
  • Schedule and execute monthly training visits for Sephora and utilize specific training modules.
  • Recruit and manage counter personnel and aestheticians to reduce turnover and increase productivity.
  • Build relationships with cosmetology schools to recruit new talent for Ulta.
  • Monitor and coach personnel in product lines, applications, selling techniques, and in-store events.

Qualifications

  • Experience in retail sales and service, particularly in the beauty industry.
  • Flexibility to work nights, weekends, and holidays.
  • Proficiency in Microsoft Office, including PowerPoint, Word, Excel, and Outlook.
  • Ability to travel as needed.
  • Active Aesthetician or Cosmetology license required.

Skills

Strong customer service skills Team development and training Budget management Relationship building Sales and service strategy execution

Experience

Minimum of 3 years in retail sales and service, preferably within the beauty industry.

Benefits

Comprehensive health, dental, and vision plans; 401(k) with employer matching; various paid time off programs; employee discounts; life and disability insurance; flexible spending accounts.

Culture

Benefit Cosmetics is known for its playful and innovative approach to beauty, fostering a vibrant and inclusive workplace. Employees are encouraged to express their creativity and contribute to the brand's dynamic growth.