Store Manager
Join Balenciaga in Taipei City as a Store Manager. Lead a dynamic team, drive sales, and enhance customer experiences in a luxury fashion environment.
Overview
Balenciaga, a revered name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 and has been part of the Kering group since 2001. Known for its avant-garde and ultra-modern designs, Balenciaga continues to set trends in prêt-à-porter collections, leather goods, footwear, and accessories. As an employer, Balenciaga is committed to fostering professional growth and development within a stimulating and inclusive environment.
Role & Responsibilities
- Oversee daily store operations, ensuring alignment with brand standards and achieving sales targets and KPIs.
- Lead and motivate the retail sales team to deliver exceptional customer service and meet sales objectives.
- Ensure operational efficiency and compliance with Balenciaga’s guidelines.
- Attract, develop, and retain talent by fostering a positive work environment and a culture of feedback.
- Build and maintain strong relationships with customers, including VIP clientele.
Qualifications
- Previous experience in retail and customer service, with a focus on people and store operations management.
Skills
Experience
Prior experience in retail and customer service, particularly in managing store operations and leading teams.
Benefits
Balenciaga offers opportunities for professional development within the brand and the broader Kering group, encouraging employees to reach their full potential in a supportive environment.
Culture
Balenciaga values diversity and inclusivity, believing that a diverse workforce enriches both the workplace and the client experience. The company is committed to equal opportunity and supports employees in achieving success through a collaborative and innovative culture.