Store Manager
Join Balenciaga in Seoul as a Store Manager. Lead a dynamic team in the luxury fashion industry, focusing on sales targets and customer engagement. Part of the Kering Group.
Overview
Balenciaga, a renowned fashion house established in 1917 by Cristóbal Balenciaga, is celebrated for its avant-garde designs and has been a part of the Kering Group since 2001. Known for its conceptual prêt-à-porter collections, Balenciaga also excels in leather goods, footwear, and accessories, maintaining a significant influence in the luxury fashion industry. The brand is committed to fostering professional growth within its team, providing a dynamic environment where creativity and innovation thrive.
Role & Responsibilities
- Develop and execute store action plans to achieve sales targets and KPIs.
- Monitor local business environment, including market trends and competitors, to inform store strategies.
- Create development plans for staff, providing training and coaching to enhance professional growth.
- Manage store operations in alignment with company guidelines, ensuring staff adherence to standards.
- Cultivate a clienteling mindset to enhance customer loyalty and retention, from new clients to VICs.
- Ensure compliance with legal, safety, security, internal regulations, sustainability, and HR guidelines.
Qualifications
- Proven experience in successfully managing a team, including goal setting, task delegation, and follow-up.
- Ability to foster a positive work environment embodying Balenciaga's values, providing clear vision and objectives to team members.
- Capability to develop a clienteling mindset, enhancing customer loyalty and retention.
- Proficiency in monitoring local business environment to identify growth opportunities and implement actions.
Skills
Experience
Demonstrated experience in team management within the fashion retail sector, with a focus on achieving sales targets and enhancing customer engagement.
Benefits
Balenciaga offers a stimulating work environment within the Kering Group, promoting professional growth and development. Employees are supported in building and maintaining high-performing teams, with opportunities to maximize their potential in an inspiring setting.
Culture
Balenciaga is dedicated to nurturing a diverse and inclusive workplace, valuing all forms of diversity including gender, age, nationality, cultural background, disability, and sexual orientation. The brand believes that diversity enriches the workplace and enhances customer experiences, offering equal opportunities to all applicants based on merit and potential.