Store Manager

Location Johor BahruJohorMalaysia
Type Full-Time
Seniority Manager
Posted Mar 2, 2026
Apply Now

Join Balenciaga in Johor Bahru as a Store Manager. Manage operations, lead a team, and drive sales in a luxury fashion environment. Apply now!

Overview

Balenciaga, a prestigious name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 and has been a beacon of innovation and modern couture ever since. As part of the Kering Group, Balenciaga is committed to maintaining its legacy of excellence through groundbreaking collections and a forward-thinking approach to fashion. The brand is renowned for its avant-garde designs and dedication to sustainability and social responsibility, making it a leader in the contemporary fashion landscape.

Role & Responsibilities

  • Oversee daily store operations, ensuring adherence to brand standards and achieving sales targets and KPIs.
  • Lead and inspire the retail sales team to deliver exceptional customer service and meet sales objectives.
  • Maintain operational efficiency and effectiveness in line with Balenciaga's standards.
  • Foster a positive work environment by attracting, developing, and retaining talent.
  • Cultivate and maintain strong relationships with customers, including VIP clientele.

Qualifications

  • Proven experience in retail and customer service management.
  • Strong leadership and organizational skills.
  • Proficiency in English and Chinese, both spoken and written.
  • Competency in MS Office and digital tools.

Skills

Inclusive leadership style with excellent organizational abilities. Adaptability and dynamic problem-solving skills. High sensitivity to customer experience and loyalty. Persuasiveness and risk-taking capabilities.

Experience

Candidates must have prior experience in retail management and customer service, with a focus on people and store operations management.

Benefits

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House and the broader Kering Group. Employees are empowered to reach their full potential through a culture of learning and growth.

Culture

Balenciaga fosters a diverse and inclusive workplace, valuing diversity in all its forms as a source of enrichment for both the workplace and client experience. As an Equal Opportunity Employer, Balenciaga is dedicated to setting employees up for success through a supportive and empowering work culture.