Store Manager

Seniority Manager
Posted Nov 27, 2025

Join Balenciaga in Hong Kong as a Store Manager, overseeing operations and ensuring an exceptional client experience in the luxury fashion sector.

Overview

Balenciaga, a distinguished name in the luxury fashion industry, operates under the esteemed Kering Group, known for its portfolio of iconic brands. As an employer, Balenciaga offers a dynamic environment where innovation meets tradition, providing opportunities for growth and development within the global luxury market.

Role & Responsibilities

  • Oversee all aspects of store operations to ensure a seamless and exceptional client experience.
  • Implement effective sales strategies and CRM activities to achieve business objectives.
  • Promote staff engagement, motivation, and professional development.
  • Ensure adherence to visual merchandising guidelines for optimal product display and store image.
  • Maintain operational efficiency by ensuring store procedures are followed meticulously.
  • Act as the brand ambassador, embodying Balenciaga's values and ethos.

Qualifications

  • Proven experience in retail management within the luxury sector.
  • Strong leadership and team management capabilities.
  • Excellent understanding of sales strategies and CRM.
  • Proficiency in visual merchandising principles.

Skills

Leadership and team management Sales strategy implementation Client relationship management Visual merchandising Operational efficiency

Experience

A minimum of 5 years in a retail management role, preferably within the luxury fashion industry.

Education

Bachelor's degree in Business Administration, Fashion Management, or a related field is preferred.

Benefits

Comprehensive benefits package including health insurance, performance bonuses, and employee discounts.

Culture

Balenciaga fosters a culture of innovation, creativity, and excellence. Employees are encouraged to express their individuality while working collaboratively to uphold the brand's prestigious reputation. The work environment is fast-paced, offering numerous opportunities for professional growth and advancement.