Store Manager

Overview

Balenciaga, a distinguished name in the luxury fashion industry, was founded in 1917 by Cristóbal Balenciaga in Spain and established its Parisian maison in 1937. Known for its pioneering innovations in form and technique, Balenciaga has continually defined modern couture. Under the artistic direction of Demna since 2015, the brand has expanded its collections to include women's and men's prêt-à-porter, accessories, and art objects. Balenciaga remains at the forefront of modernity through its digital expansion, material development, and unprecedented interaction with contemporary social responsibility. As part of the Kering Group, Balenciaga offers a dynamic and inclusive workplace, committed to nurturing diverse talent.

Role & Responsibilities

• Maximize sales and provide exceptional customer experiences and after-sales service.
• Proactively acquire new customers and strengthen relationships with existing ones.
• Maintain deep product knowledge and stay informed about market trends and competitors.
• Develop and execute action plans for talent management and development.
• Oversee overall store management, including sales management.
• Maintain a positive and professional work environment.
• Develop and execute action plans for each product category and customer segment.
• Collaborate with CRM to grow and expand the customer network.

Qualifications

• Interest and passion for Balenciaga.
• Management experience in the fashion or apparel industry, preferably in luxury.
• Sensitivity to products and knowledge of fashion trends.
• Leadership and managerial mindset.
• Teamwork, proactivity, growth mindset, flexibility, creativity, and curiosity.
• Ability to analyze successes and failures for future improvement.
• Proficiency in Japanese communication skills is essential; English skills are a plus.

Skills

Experience

Management experience in the fashion or apparel industry is required, with luxury experience preferred.

Benefits

Uniform provision, comprehensive training programs, extensive welfare insurance, stock paid leave system, employee discounts, health check-ups, influenza vaccination subsidies, employee assistance programs, company pension plan, long service awards, and seasonal gifts.

Culture

Balenciaga is committed to fostering a diverse workforce. The company believes that diversity in gender, age, nationality, religion, culture, disability, class, and sexual orientation enriches the experiences of both employees and customers. As an equal opportunity employer, Balenciaga welcomes all applications and conducts selections based on ability and alignment with brand values. The company is dedicated to providing an accessible experience for all applicants, including those with disabilities.