Stock Associate
Balenciaga is hiring a Stock Associate in Mexico City (Santa Fe) to manage inventory, shipments, repairs and back-of-house operations.
Overview
Balenciaga is a leading Paris-based luxury fashion house known for its avant-garde design language and strong presence in global couture and ready-to-wear markets. As part of the Kering group, the brand operates within a larger portfolio of luxury maisons and emphasizes creativity, craftsmanship and operational excellence across its retail network.
Role & Responsibilities
- Oversee shipments and receipts to ensure on-time, accurate dispatch and incoming product processing; validate and process inter-store transfers.
- Maintain and replenish all store consumables (shopping bags, receipts, tissue paper and related materials) to established service levels.
- Manage repairs workflow: process, ship and track repair items in coordination with retail and after-sales teams.
- Organize back-of-house stock for accessibility and efficiency; register new merchandise promptly and maintain orderly stockroom systems.
- Execute inventory control and loss-prevention activities, including monthly cycle counts, full inventories in partnership with store management and Inventory Control teams, and timely reconciliation of discrepancies.
- Support visual merchandising implementation and ensure communication of visual standards from Store Manager and corporate directives to the sales team.
- Provide ad-hoc sales-floor support and participate in cross-functional projects as directed by management.
- Supervise daily store maintenance and facility standards—furniture, shelving, carpets, lighting—and coordinate maintenance requests to meet brand standards.
Qualifications
- Minimum three years of operational experience in luxury retail, with demonstrable experience in stock, inventory control and back-of-house processes.
- Proficiency in Microsoft Office (especially Excel and Word) and experience with JDA or similar inventory management systems.
- Proven capacity to operate effectively in a fast-paced retail environment and to make decisive operational decisions.
- Physical capability to handle and move merchandise in volume.
- Strong organizational skills, attention to detail and proven ability to produce measurable results.
- Demonstrated leadership ability to train, develop and coordinate retail teams; excellent interpersonal and communication skills.
- Commercial awareness and a strong business-oriented mindset.
Skills
Experience
At least 3 years of operational, hands-on experience in luxury retail stock or inventory roles, including responsibility for inventory reconciliation, shipments/receipts and back-of-house supervision.
Education
High school diploma or equivalent; vocational/technical training in logistics, retail operations or supply chain preferred.
Culture
Balenciaga cultivates a high-performance, creative retail environment anchored in rigorous operational standards and attention to detail. As part of the Kering group, the brand promotes professional development, inclusivity and the formation of leaders who can sustain excellence across global boutiques.