Sales Associate

Seniority Entry-Level
Posted Mar 1, 2026

Join Balenciaga in Tokyo as a Sales Associate. Leverage your fashion sales experience in a luxury setting, with opportunities for growth and a commitment to diversity.

Overview

Balenciaga, a revered name in luxury fashion, was founded by Cristóbal Balenciaga in 1917 and established its first Parisian maison in 1937. Renowned for its innovative approach to form and technique, Balenciaga has continually defined modern couture. Since 2015, under the artistic direction of Demna, the brand has expanded its collections to include women's and men's prêt-à-porter, accessories, and art objects, all while maintaining a commitment to digital expansion, material development, and social responsibility. As part of the Kering Group, Balenciaga benefits from the conglomerate's global influence and resources.

Role & Responsibilities

  • Maximize sales and deliver exceptional customer experiences and after-sales service.
  • Proactively acquire new customers and strengthen relationships with existing clientele.
  • Maintain comprehensive product knowledge and awareness of market trends and competitors.
  • Foster positive relationships with team members and provide proactive support.
  • Adhere to company guidelines, maintaining professional grooming and conduct standards.

Qualifications

  • Strong interest and passion for Balenciaga.
  • Experience in fashion or apparel sales, preferably in the luxury sector.
  • Sensitivity to products and knowledge of fashion trends.
  • Ability to work collaboratively, with a proactive and growth-oriented mindset.
  • Commitment to exceptional customer service and client development.
  • Ability to analyze successes and failures for continuous improvement.
  • Proficiency in Japanese communication; English and Chinese language skills are advantageous.

Skills

Customer service excellence Sales acumen Product knowledge Team collaboration Market trend awareness Communication skills

Experience

Previous experience in fashion or apparel sales, ideally within the luxury industry, is preferred.

Benefits

Uniform provision, comprehensive training programs, extensive insurance coverage, stock paid leave system, employee discounts, health check-ups, influenza vaccination support, employee assistance programs, seasonal gifts, and long-term service awards.

Culture

Balenciaga is committed to fostering a diverse workforce, believing that diversity enriches the experiences of both employees and customers. As an equal opportunity employer, Balenciaga welcomes applications from all backgrounds, ensuring selection based on ability and alignment with brand values. The company is dedicated to providing an accessible experience for all applicants, including those with disabilities.