Sales Associate
Join Balenciaga in Tokyo as a Sales Associate. Be part of a dynamic team in the luxury fashion industry, offering exceptional customer experiences and contributing to the brand's legacy.
Overview
Balenciaga, a storied name in the luxury fashion industry, was founded in 1917 by Cristóbal Balenciaga in Spain and established in Paris in 1937. Known for its innovative approach to modern couture, Balenciaga has continually pushed the boundaries of fashion under the artistic direction of Demna since 2015. As part of the Kering Group, Balenciaga remains at the forefront of contemporary fashion, integrating digital expansion, material development, and social responsibility into its brand ethos.
Role & Responsibilities
- Maximize sales and provide exceptional customer experiences and after-sales service.
- Actively acquire new customers and strengthen relationships with existing clientele.
- Maintain comprehensive product knowledge and stay informed about market trends and competitors.
- Foster positive relationships with team members and provide proactive support.
- Adhere to company guidelines and maintain professional grooming and conduct standards.
Qualifications
- Interest and passion for Balenciaga.
- Experience in fashion retail, preferably in the luxury sector.
- Sensitivity to products and knowledge of fashion trends.
- Strong teamwork, proactivity, and desire for growth.
- Commitment to customer service and client development.
- Ability to analyze successes and failures for continuous improvement.
- Proficiency in Japanese; English and Chinese language skills are advantageous.
Skills
Experience
Previous experience in fashion retail, with a preference for luxury sector experience.
Benefits
Uniform provision, comprehensive training programs, extensive insurance coverage, paid leave carryover, employee discounts, health check-ups, and retirement plans. Recognition for long-term service and seasonal gifts.
Culture
Balenciaga fosters a culture of diversity and inclusion, valuing the unique perspectives of its employees. The company is committed to providing an accessible experience for all applicants, including those with disabilities. Balenciaga promotes a collaborative and dynamic work environment where innovation and creativity are encouraged.