Sales Associate

Seniority Entry-Level
Posted Mar 3, 2026

Join Balenciaga in Seoul as a Sales Associate, contributing to the brand's legacy in luxury fashion. Enhance customer experiences and drive sales in a dynamic environment.

Overview

Balenciaga, a prestigious fashion house founded in 1917 by Cristóbal Balenciaga, is renowned for its bold innovations in silhouette and technique, defining modern couture. As part of the Kering Group, Balenciaga offers employees the opportunity to grow professionally within a dynamic and supportive environment. The brand is committed to social responsibility, digital expansion, and material advancement, maintaining its position at the forefront of contemporary fashion.

Role & Responsibilities

  • Maximize sales and provide exceptional customer service and after-sales support.
  • Regularly assess market and fashion trends to inform business strategies.
  • Enhance teamwork by supporting colleagues in delivering outstanding customer experiences and achieving targets.
  • Strengthen brand culture internally and externally, ensuring superior customer experiences.
  • Actively develop new customer relationships and strengthen existing ones.
  • Assist management in adhering to store procedures.

Qualifications

  • Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
  • Interest in the luxury market and knowledge of fashion trends to develop new customers and strengthen existing relationships.
  • Customer service mindset with excellent communication skills for providing superior service and after-sales support.
  • Proactive and positive team player contributing to a positive work environment and enhanced teamwork.

Skills

Customer service excellence Strong communication Team collaboration Market trend analysis Relationship building

Experience

Experience in luxury retail or a similar customer-focused environment is preferred.

Benefits

Balenciaga is dedicated to fostering professional growth within the brand and the Kering Group, supporting leaders in building high-performing teams and encouraging employees to reach their full potential in an inspiring work environment.

Culture

Balenciaga is committed to diversity and inclusivity, believing that a variety of perspectives enriches the workplace and customer experiences. The company welcomes all applicants, providing equal opportunities based on demonstrated competencies and potential for growth.